The coronavirus crisis has been a real catalyst for trends. For example, there has been talk, for example, about the growth of remote work, the increased use of delivery services, as well as telemedicine services. What used to be initial services and functions are now the new normal.

Many companies already adopted home office routines and remote employees. Others, on the other hand, were skeptical about the functionality of this type of work. With social isolation, the home office became mandatory for non-essential services, and companies that were not prepared needed to adapt their teams quickly. Since then, managers who previously discredited remote work have realized that, yes, it is functional, provided it is well applied, and they intend to keep it as a norm even in a post-pandemic scenario.

As everything is not perfect, remote work can also complicate labor rights issues, such as those associated with providing a safe work environment, in addition to possible difficulties in providing Wi-Fi and other necessary technologies. In addition, employees may experience loneliness and a lack of work-life balance.

Digital payments

The use of physical money was already falling, giving way to digital payment methods. What was previously a matter of safety, agility and convenience, has now also become a health issue. Banknotes, credit cards and credit card machines can be agents that carry the virus, and can become obsolete when non-physical alternatives exist.

However, according to the World Bank, there are more than 1.7 billion people without a bank, who may not have easy access to digital payments. The availability of digital payments also depends on access to the internet, devices and networks that convert money into digitized currency.

Telemedicine and robotics

Two other trends that have been widely discussed in recent years have been telemedicine and distance surgery. Pointed as potential solutions to the health crisis in emerging countries, they make it possible to overcome the shortage of health professionals and medical facilities in remote locations on the planet. They are now effective in contactless medical treatment, minimizing both the risk of contamination and queues in healthcare facilities.

Distance learning and entertainment

Distance learning, both basic education and free courses and university degrees, has been a reality for over a decade. However, as with remote work, there was some resistance to accepting these degrees in the labor market. With social isolation, remote education has also become the only viable study alternative. It also showed how it can be highly functional in many disciplines and areas of study. Universities that previously did not offer distance education are starting to include this feature in their curricula.

Similarly, the entertainment area gained a new format with artists’ lives and streams, which started broadcasting their shows directly from home, via Instagram. Gymnastics classes and other physical education modalities also started to be adhered to via the internet. In-game raves and other virtual environments are winning the world over. Museums, cities and other international heritage sites offer virtual tours, and there has also been an increase in online gaming traffic since the outbreak began.

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